A 99.9% Server Uptime
Our cloud website hosting platform is based on a stable, enterprise–grade hardware configuration and a strongly modified Linux distro. That is why, irrespective of what your website is, or how many site visitors you have, or even in case there’s a DDoS assault, our web hosting servers will stay up and your web sites will remain online.
All our cloud website hosting plans plans feature a 99.9% server uptime guarantee. And no matter which datacenter you pick, our guarantee remains unchanged.
A 99.9% Network Uptime
To be able to deliver an exceptional web hosting service, you can rarely count on the default network configuration in a datacenter. We have built our very own custom network to ensure a super–fast connection speed with the rest of the world.
And because of this, no matter which datacenters you choose: our US located datacenter, our UK located datacenter, in our FI located datacenter, in our Eastern Europe located datacenter or our AU located datacenter, you will enjoy an assured 99.9% network uptime. And this guarantee is valid for all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
While we have done just about everything to decrease all potential risks with our cloud hosting plans and although we offer top–quality support, there are instances when the client simply isn’t satisfied with what we have to offer. Or he wants to move to a more powerful web hosting solution, such as a VPS server or even a dedicated server.
That’s why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you are not fully pleased, you will get a full refund.
24/7 Technical Support
We’ve carefully hand–picked each single member of our 24x7 support team to make certain that we can offer you the best client care service you can possibly get. Each one of our technicians has several years of experience dealing with web hosting accounts behind his back, so they know very well what they are doing. And they’re available 24–7 – you will be able to contact them whenever you want and they’ll respond as quickly as possible.
Their average ticket response time is under twenty minutes, whilst with other web hosting distributors you are forced to wait around for days. And we offer a 1–hour response time guarantee. Regardless of what happens, your queries will be replied to in less than 1 hour.