Customer Support Channels
A 1–hour Response Guarantee
Our company offers a 1–hour reply warranty with all of our cloud website hosting plans packages, meaning that each assistance request you email will be replied to in only sixty minutes max. Our support company members have been educated to very fast sort out any case and to give you quick advice on any trouble that you possibly have.
A Top–quality Support Service
Our assistance service is delivered by a team of licensed professionals which are prepared to respond to your query quickly. You can easily get in touch with the technical support crew by opening a technical support ticket from your Website Control Panel or by sending us an e–mail message. On working days, you may also call us on the telephone or use the live chat solution.
An Intuitive Help Section
Should you need guide while operating within the Control Panel, you can always click the Help button and see your issue in the listing of content articles that will pop up. We have as well turned almost all the content articles into video clips. The listing of educational videos will load if you pick the Videos key available in each section.