Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • The Help Center section integrated into Hip Gloss Pro Hosting’s Website Control Panel features a selection of help articles and frequently asked questions. Aimed toward fixing any common issue that you may possibly stumble upon, they are contributed by our support team of skilled techs.

  • Top quality support service

  • Educational Videos

  • For those of you who prefer to discover how to sort out a commonly experienced problem by watching a how–to video, we’ve added a collection of video tutorials to our Website Control Panel. All the tutorials are concise and simple to comprehend. They offer you visual presentations of different web site administration activities.

  • Intuitive help center

  • A One–Hour Support Ticket Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24–7 customer service and come with a sixty–minute ticket response time guarantee. Our seasoned tech support engineers will be at your disposal night and day and will rectify any problem that you might possibly stumble upon within maximum 1 hour after the helpdesk ticket submission. In most cases, a response will be provided to you within 20 minutes.