Q: What does the web site migration service consist of? Will my site be safe?
A: The web site migration service available at Hip Gloss Pro Hosting is absolutely free of cost and involves transferring all your website files, databases and e–mails from your current provider to your brand–new web hosting account with us. We’ll also update all the configuration settings needed for your sites to be fully operational on our ultra–modern cloud hosting platform.Our technicians are completely capable of transferring any kind of website. With years of experience in the industry, they’re experts in the specificities of our cloud hosting platform, our Control Panel as well as all other widely used Control Panels. For them, moving a custom web application with a lot of custom libraries is as elementary as moving a plain WordPress–based blog.
Q: How much time will it take for my site to be moved over to your platform?
A: While we can’t give you a precise time window, because there are many variables, among them the size of the web files and databases, the physical location of the present host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we’ll give our best to migrate your website within 48 hours, and in certain cases – within 24 hours (in case the content is not very large).
Q: My privacy is important to me. What information do you need?
A: We don’t gather any private info. We’ll need, however, the login info for your current hosting account as well as the name of the site that you wish to migrate.
Q: The login details for my hosting account are sensitive. How can I rely on you?
Q: How about downtime? Will my site be unavailable?
A: Nope. Your site will continue to be available online during the transfer. As soon as everything is completed on our end, we will tell you so that you can examine it and check for any problems. If everything is alright, all you will need to do is update your domain’s DNS resource records.
Q: Will my current hosting provider need to provide any info/assistance?
A: Nah. We’ll never get in touch with your hosting provider about anything at all. They will not be aware of the web site transfer either.
Q: Which web hosting providers can you transfer data from?
A: We support all Linux–powered hosting platforms. Basically, if we can receive access to your Control Panel, we will be able to transfer your website.The only platforms that we do not support are closed–source web site building platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.